Privacy Policy

Last updated: October 25, 2026

1. Introduction

Audience Revenue LLC ("Audience Revenue," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, use the Audience Revenue application that connects to Meta platforms (Facebook and Instagram) and other advertising platforms (the "App"), or otherwise interact with us.

Company information
Audience Revenue LLC
1044 Abeto Ct
Chula Vista, California 91910
United States of America
Phone: +1 323-823-0539
Web: audiencerevenue.com/#contact

Please read this Privacy Policy carefully. By using our website, App, or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information you provide directly

We collect information that you voluntarily provide to us, including:

Contact information: name, email address, phone number, company name and business address, job title and role.
Business information: industry and business type, marketing objectives and goals, target market and customer information, competitor information, budget and financial information, brand assets, logos, product information, offers, and creative materials.
Account information: credentials for our systems, billing and payment information, service preferences and settings.
Communications: the content of emails, messages, form submissions, and calls with our team; feedback, testimonials, and survey responses; support requests and inquiries.

2.2 Information received from Meta and other advertising platforms

When you connect an account to the App through Facebook Login, a Meta business integration, or a similar authorization on another platform, that platform provides us only the data covered by the permissions you approve. Depending on those permissions, this may include:

Your name, profile picture, and the identifier the platform assigns to you for our App.
The Facebook Pages, Instagram professional accounts, ad accounts, pixels, catalogs, and Business Manager assets you choose to connect, including their names and identifiers.
Content you choose to publish through the App (ad creative, captions, posts) and the status of those publications.
Advertising performance data for connected ad accounts, such as impressions, clicks, spend, reach, and conversions, at the aggregate level the platform reports.
Audience insights and demographics at the aggregate level the platform reports.
Access tokens that allow the App to act on the connected assets on your behalf.

We do not receive your platform password. We do not collect data about your friends, your personal timeline, or your private messages.

2.3 Information collected automatically

When you visit our website or use the App, we automatically collect certain information:

Device and usage information: IP address and approximate location, browser type and version, device type and operating system, pages visited and time spent, referring website or source, click patterns and navigation paths.
Cookies and similar technologies: session cookies for functionality, analytics cookies for website performance, marketing cookies for advertising (with consent where required), and local storage data. See Section 5.

2.4 Information from third-party sources

We may receive information about you from:

Advertising platforms: campaign performance data, audience insights, and conversion tracking data from Meta, Google, TikTok, YouTube, LinkedIn, and other platforms you connect or ask us to manage.
Analytics services: website analytics, heatmaps, and user behavior tools.
Business partners: CRM and marketing automation data (for example Salesforce, HubSpot, Klaviyo), e-commerce platforms (for example Shopify), and third-party data providers.
Public sources: publicly available business information, social media profiles and activity, industry databases and directories.

3. How We Use Your Information

3.1 Service delivery

Provide and manage marketing, creative, funnel, and software services.
Develop and execute marketing strategies and offer matrices.
Create, review, publish, and optimize advertising campaigns and content, including content produced with AI models.
Generate performance reports and analytics.
Communicate about projects and deliverables and provide customer support.

3.2 Business operations

Process payments and manage billing.
Maintain, secure, and improve our systems and tools.
Develop new services and features.
Conduct internal research and analysis and train and support our team.

3.3 Communication

Send service-related notifications, performance updates, and reports.
Respond to inquiries and requests.
Send marketing communications, with consent where required.
Conduct surveys and gather feedback.

3.4 Legal and security

Comply with legal obligations and enforce our Terms of Service.
Protect against fraud and security threats.
Resolve disputes, prevent abuse, and protect our rights and property.

3.5 Marketing and improvement

Analyze campaign performance and effectiveness.
Create case studies and portfolio examples, with permission.
Improve our services and methodologies.
Develop aggregate, anonymized insights and conduct market research.

3.6 Use of platform data

Data received from Meta or another advertising platform through the App is used only to provide the App's functions to the business that connected it: producing creative, submitting ads and posts to the assets you connected, and reading back performance so you can see what worked. We do not use platform data to advertise to you, to build profiles of individuals, to train general-purpose AI models, or for any purpose outside providing the App's features.

4. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

4.1 Service providers

We share information with trusted third-party providers who assist us with hosting and infrastructure (Vercel), email delivery (Resend), payment processing, analytics, customer relationship management, advertising platform management, AI model providers used to generate creative, and cloud storage and backup. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Advertising platforms

To deliver marketing services, we share necessary information with Meta (Facebook, Instagram), Google (Search, Display, YouTube), TikTok, LinkedIn, and other advertising platforms as agreed upon. This includes audience targeting data, campaign content, and performance tracking information. Content and instructions you choose to publish are sent to the platform and are then governed by that platform's own terms and privacy policy.

4.3 Business transfers

If Audience Revenue LLC is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change.

4.4 Legal requirements

We may disclose information when required to comply with legal obligations, court orders, or subpoenas; to enforce our Terms of Service; to protect the rights, property, or safety of Audience Revenue, our clients, or others; to prevent fraud or security threats; or to respond to government requests.

4.5 With your consent

We may share information for other purposes with your explicit consent, such as including your work in our portfolio, creating case studies or testimonials, sharing success stories in marketing materials, or participating in joint marketing initiatives.

4.6 Aggregate information

We may share aggregate, anonymized, or de-identified information that cannot reasonably be used to identify you for research, marketing, or business purposes.

4.7 Mobile information restrictions

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4.8 Meta platform data

We never share data received through Meta's APIs with data brokers, ad networks, or any third party for their own use. Our use of Meta platform data complies with Meta's Platform Terms and Developer Policies.

5. Cookies and Tracking Technologies

5.1 What are cookies?

Cookies are small text files placed on your device that help websites function and collect information about your visit.

5.2 Types of cookies we use

Essential cookies (required): session management and authentication, security and fraud prevention, basic site functionality.
Analytics cookies (optional): website traffic and usage statistics, performance monitoring, user behavior and navigation patterns.
Marketing cookies (optional): advertising effectiveness tracking, retargeting and personalization, social media integration.

5.3 Managing cookies

You can control cookies through your browser settings. Disabling certain cookies may limit website functionality. Most browsers allow you to view and delete cookies, block third-party cookies, clear cookies when closing the browser, and set preferences for specific websites.

5.4 Third-party tracking

Our website may include tracking technologies from Google Analytics, the Meta Pixel, the LinkedIn Insight Tag, and other marketing platforms. These services have their own privacy policies governing their use of information.

6. Data Security

6.1 Security measures

We implement reasonable technical and organizational measures to protect your information, including encryption of data in transit and at rest, encrypted storage of platform access tokens, secure server infrastructure and hosting, access controls and authentication, regular security assessments and updates, team training on data protection, and vendor security requirements.

6.2 Limitations

No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials, using secure networks for sensitive communications, and promptly reporting any suspected security breach.

6.3 Data breach notification

In the event of a data breach that affects your personal information, we will notify you and the relevant authorities as required by applicable law. If the breach involves Meta platform data, we will also notify Meta as its policies require.

7. Data Retention

7.1 Retention periods

We retain information for as long as necessary to fulfill the purposes described in this policy, provide ongoing services, comply with legal obligations, resolve disputes and enforce agreements, and maintain business records.

7.2 Retention guidelines

Active client data: duration of the service relationship plus 3 years.
Meta and other platform data and access tokens: deleted within 30 days after you disconnect the App or request deletion.
Contact form messages: while we are in correspondence with you and up to 2 years afterward.
Financial records: 7 years from the transaction date.
Marketing materials: until permission is revoked.
Analytics data: aggregate data retained indefinitely; individual data for 26 months.
Server logs: up to 90 days.
Business communications: 3 years.

7.3 Deletion requests

You may request deletion of your personal information, subject to legal retention requirements, by contacting us or by following the steps on our Data Deletion page. We respond to such requests within 30 days.

8. Your Rights and Choices

8.1 Access and correction

You have the right to access the personal information we hold about you, request correction of inaccurate information, request a copy of your data in a portable format, and update your contact preferences.

8.2 Marketing communications

You may opt out of marketing emails by clicking "unsubscribe" in any marketing email, contacting us directly, or updating your preferences in your account. You cannot opt out of essential service communications related to your account or services.

8.3 Cookies and tracking

You can manage cookie preferences through your browser settings, any cookie consent tools on our website, and third-party opt-out mechanisms offered by Google, Meta, and others.

8.4 Disconnecting the App

In Facebook, go to Settings and Privacy, then Settings, then Apps and Websites (or Business Integrations), find Audience Revenue, and select Remove. This revokes our access, and we delete the associated platform data and tokens within 30 days.

8.5 Deletion and objection

You may request deletion of your personal information (subject to legal requirements), restriction of certain processing activities, and objection to specific uses of your data.

8.6 Data portability

You may request a copy of your personal data in a structured, commonly used, machine-readable format.

8.7 Exercising your rights

To exercise any of these rights, contact us through the contact form, by phone at +1 323-823-0539, or by mail at 1044 Abeto Ct, Chula Vista, California 91910. We respond to requests within 30 days and may require identity verification.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete it promptly. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links and Services

10.1 External links

Our website may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you visit.

10.2 Integrated services

We integrate with third-party platforms including advertising platforms (Meta, Google, TikTok, LinkedIn), e-commerce and CRM systems (for example Shopify, Salesforce, HubSpot, Klaviyo), analytics tools (for example Google Analytics), communication platforms, AI model providers, and payment processors. These services have their own privacy policies and terms. Your use of these platforms is subject to their policies as well as ours.

10.3 Social media

Our website may include social media features and widgets. These features may collect your IP address and pages visited and may set cookies. They are governed by the privacy policies of the companies providing them.

11. International Data Transfers

11.1 US-based services

Audience Revenue LLC is based in the United States (California). Your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.

11.2 Data protection

When transferring data internationally, we take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy and applicable law.

11.3 International users

If you access our services from outside the United States, your information may be transferred to and processed in countries with different data protection laws than your country of residence.

12. California Privacy Rights

12.1 CCPA and CPRA disclosures

If you are a California resident, you have specific rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act:

Right to know: request disclosure of the personal information we collect, use, and share.
Right to delete: request deletion of your personal information.
Right to correct: request correction of inaccurate personal information.
Right to opt out: opt out of the sale or sharing of personal information. We do not sell personal information or share it for cross-context behavioral advertising.
Right to limit: limit the use of sensitive personal information. We do not use sensitive personal information for purposes beyond those permitted by law.
Right to non-discrimination: exercise your privacy rights without discrimination.

12.2 Categories of information collected

In the past 12 months we have collected: identifiers (name, email, phone, IP address, platform account identifiers); commercial information (transaction history, services purchased); internet activity (browsing history, interactions with our website and App); professional information (company, role, industry); and inferences (preferences, characteristics, behavior).

12.3 Exercising California rights

To exercise your rights, contact us through the contact form or by phone at +1 323-823-0539. We will verify your identity and respond within 45 days. You may designate an authorized agent to make a request on your behalf.

13. Nevada Privacy Rights

Nevada residents have the right to opt out of the sale of personal information. We do not sell personal information as defined by Nevada law. If you have questions, contact us at the address provided in this policy.

14. Changes to This Privacy Policy

14.1 Updates

We may update this Privacy Policy to reflect changes in our practices, legal or regulatory requirements, new services or features, or feedback from users.

14.2 Notification

We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date, sending email notification to active clients and App users, and providing prominent notice on our website or in the App.

14.3 Continued use

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Audience Revenue LLC
1044 Abeto Ct
Chula Vista, California 91910
United States of America
Phone: +1 323-823-0539
Web: audiencerevenue.com/#contact

We respond to inquiries within 30 days.

16. Dispute Resolution

Any disputes arising from this Privacy Policy or our privacy practices shall be resolved in accordance with the dispute resolution provisions in our Terms of Service, including good-faith negotiation, binding arbitration in San Diego County, California, and governance by California state law.

Acknowledgment

By using our website, App, or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.